Privacy Policy

Last Updated: 25-08-2023

Welcome to TelphaLearn . We are committed to protecting your privacy and providing you with a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect certain personal information when you interact with our website and services. This information may include:

  1. Personal Information: We may collect your name, email address, postal address, phone number, and other contact information when you sign up for an account or communicate with us.

  2. Payment Information: If you make purchases on our website, we may collect payment card information and billing details. Please note that payment transactions are processed by third-party payment processors, and we do not store your full payment card information.

  3. Course and Certification Information: We collect information about the courses and certifications you enroll in, your progress, and completion status.

  4. Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, operating system, referral source, pages visited, and the dates/times of your visits.

  5. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about your preferences.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Providing and improving our services.
  • Personalizing your experience.
  • Processing transactions and delivering course materials.
  • Communicating with you, including sending important notices and updates and news.
  • Analyzing usage patterns to enhance our website’s functionality and performance.
  • Protecting our rights, safety, and the rights of others.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With instructors and partners for course enrollment and certification purposes.
  • With third-party service providers who assist us in delivering our services.
  • In response to legal obligations, such as subpoenas or court orders.
  • To protect our rights and property, prevent fraud, or ensure the safety of our users.

Your Choices

You can manage your account settings and communication preferences through your account dashboard. 

Security

We implement appropriate security measures to protect your personal information. However, please be aware that no transmission of data over the internet is entirely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when changes were made. By continuing to use our services after any changes, you accept the revised Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at telphalearn@gmail.com